InkjetExperts.com - Discount inkjet cartridges and toners for: HP, Epson, Compaq, Canon, Lexmark, Apple, Printer Supplies.
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  • Thirty day, 100% Unconditional Money Back Guarantee. No questions asked! That's right! We're absolutely convinced that we have an unbeatable combination of price, quality and support, so we offer a no-questions-asked, 30-day money-back guarantee. If you're dissatisfied for any reason within the first 30 days, simply fill out the return form. We will immediately replace the item or refund 100% of your money, including shipping fees upon receipt of your returned product - the choice is yours!

    If you would like a refund or exchange, please call us at 1-866-961-4650 .

    Return procedures
    • If product(s) from InkjetExperts need to be returned for any reason, the customer shall return the product(s) to InkjetExperts pursuant to the following terms: Customer must obtain a Return Merchandise Authorization ("RMA") number by contacting customer service by phone, or by e-mailing customer service at info@inkjetexperts.com. An RMA# must be requested within 30 days of the order date. Returned products should be shipped to the following address:

      InkjetExperts Attn: RMA Dept - RMA# _______
      521 Washington Blvd,
      Marina Del Rey,, CA 90292
    • Customer shall return the products to InkjetExperts in the original packaging and enveloped in the original bags, along with the original invoice or a copy of the original invoice. If no invoice is available, please include a letter specifying the problem, and including date of purchase, and the invoice number and customer ID (if possible). Also please include your first and last name, and your phone number. This will help us expedite the solution to your problem, and allow us to contact you if there are any problems, or concerns regarding your return.
      • You will not receive a refund or reshipment if you use over 70% of the product!
      • InkjetExperts will not be responsible for damaged parts if customer does not follow this process. Please retain shipping information including tracking numbers, until your account has been credited by InkjetExperts or replacement product is received. InkjetExperts cannot be held liable for any lost packages that are not given any type of tracking number or documentation. If InkjetExperts determines that failure of the product(s) was not a result of a defect in materials or workmanship, or if the reason for return does not involve failure, then InkjetExperts reserves the right to charge the customer for parts and labor at InkjetExperts's current labor rate, or charge the customer a 20% restocking fee. InkjetExperts will advise customer prior to assessing these charges.
      • If no order number (invoice number) or RMA number is included, there may be a delay in the return process.
      • If you do not state whether you desire a refund or a replacement, a standard replacement will be issued.
      • Before a refund and/or reshipment can be issued, cartridges in question must be returned
Toll Free Customer Service: 1-866-961-4650 - Customer service lines will be open from 9am - 5pm PST (Monday through Friday)